Priscilla  Fadzanai Chuma – Operations Director, ICRIT Healthcare

Priscilla is operations director for the organisation, she is responsible for ensuring that the business has the best working environment and processes. Simply put she evaluates how business operate, manage the implementation of business guidelines and strategies, and support the Registered Managers in meeting CQC regulated activities. She is also CQC Nominated Individual.

He duties among others include:

  • Ensuring financial targets and other agreed targets are met.
  • Reviewing working practices to ascertain if it is successful and if not, devise an alternative
  • Making sure safety and regulations are followed
  • Keeping employees motivated and organising appropriate training
  • Ensuring the business operates within the company’s mission statement
  • Investigating customer satisfaction and reporting any issues
  • Working with Managing Director and Senior Management to get the best performance from staff
  • Driving the business to increase profits
  • Working with Legal and Human Recourses departments on any matters that occur.
  • Supporting the Registered Managers in meeting the regulated activities
  • Working closely with the quality assurance team and commissioners to ensure best practice. 

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